Frequently asked questions

Please see below for answers to some of our frequently asked questions.

Questions & Answers

Q. Longevity?
The truly impressive fact about original cast iron radiators is not just their timeless style or outstanding beauty, but their unsurpassed build quality. They originate from a period when things were built to last, and cutting corners was not an option. Hence, why these charming radiators are still with us today.
We give an unmatched 25 year guarantee on all radiators we supply, which may seem over generous until one considers our radiators have already been around and perfectly functioning for 50 -100 years, therefore will easily manage another 100 years. Thus in our experience, this should be offered as standard.
Q. Original vs Replica
A: 98% of cast iron radiators available in the UK today are produced in China, unfortunately due to their poor construction and quality usually fail within the first 3 years. As a company, we have first-hand experience dealing with countless customers whose replica radiators failed and were consequently scrapped.
There are a few UK based companies that sell better quality reproductions (copies of the originals), but in some of these cases cost double the price.
Q. Modern Radiators vs Originals
A. Modern radiators can heat up a little quicker, however the original will continue to heat your room for up to an hour after tuning it off, whereas a modern radiator that will be cold in 10 – 15 minutes. Modern radiators do not pound for pound give out as much heat as original cast iron radiators.
Q. Are cast iron radiators compatible with modern heating systems?
A. Yes. All original radiators are fitted with new bushes which connect to all modern systems.
Q. Am I restricted on the sizes and styles I want to choose for my rooms?
A. We suggest your room dictates the size of the radiator and the choice of style is down to personal taste. We recommend a balance between the size of a room and radiator is important.
Q. What colours can I have my radiator finished in?
A. We offer a wide range of beautiful colour finishes, and also have the facilities to perfectly match any specific colour if so required.
Q. Can you restore my cast iron radiator?
A. Yes we offer a restoration service. Please contact us by telephone or e-mail and we will arrange collection of your radiator.

All our radiators are fully guaranteed

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